Frequently Asked Questions
Questions About Our Company
We proudly serve all of York Region:
Aurora, Newmarket, East Gwillimburry, King, Vaughan, Richmond Hill, Markham, and Stouffville.
Under certain circumstances, we sometimes will venture to other areas of the GTA. These jobs will be subject to a travel surcharge.
Yes! We are fully covered with WSIB and also have $5,000,000 in Liability coverage as well.
We are extremely proud to have over 50 5-Star Reviews and a sterling
5.0 rating. We are one of York Region’s highest rated Home Service Businesses!
Questions About Our Services
It is not necessary for you to be home for exterior only work. However, most homeowners do prefer to home at the time of the service to meet the crew.
For interior work, someone will need to be home or have made prior arrangements to give our team access.
We recommend to have your exterior windows cleaned every 6 months and your interior windows cleaned at least once per year.
We offer discounted prices for more frequent cleanings!
No! Dirty windows are caused by dust, pollen, salt and other airborne pollutants getting on the glass. Dirty windows are not caused by rain.
Whether we clean in rain or shine, your windows will be immaculate either way.
There a few things that can done prior to our arrival that will help us work safely and efficiently.
- Remove your window screens
- Clear any items that may be blocking access to windows (beds, computers, plants, etc)
- Park vehicles on street
- Make sure exterior water spigot is turned on
Questions About Our Prices
We have a $200.00 minimum service charge for our Window Cleaning Packages and a $225.00 minimum for Eavestrough Cleaning Packages.
This is so we can pay our team well and they in turn will treat your home as if it were their own!
Yes we do! If both you and your neighbour book a cleaning with us, you both will a 5% discount.
Absolutely. We offer service bundle pricing so the more services you book with Sundance, the more you can save.
See our Service Bundles here.
Our goal is to make doing business with us as easy as possible! Our invoicing system allows you to pay directly from your emailed invoice.
- Credit card
A 50% deposit is required to save your spot on our schedule.